Privacy Policy

This Privacy Policy describes how Westy Appliance Repair collects, uses, stores, and shares information through this website. This website is intended primarily to provide information about appliance repair services and to allow users to request contact or service through a call request or service request form. By using this website, placing a call, submitting a form, sending an email, or otherwise contacting Westy Appliance Repair, you acknowledge and agree to the practices described in this Privacy Policy.

By contacting Westy Appliance Repair through this website, by phone, by email, or by submitting a service request or call request, you expressly consent to be contacted by Westy Appliance Repair and its partners by phone, email, or text message for service-related purposes, including scheduling, follow-up, appointment coordination, confirmation, status updates, customer support, operational communications, and related service needs.

This website does not process transactions and does not collect or process credit card or payment card information through the website. The website is informational in nature. Any information you choose to provide through the website or by contacting Westy Appliance Repair is provided voluntarily by you.

Westy Appliance Repair may collect personal information that you provide directly when you submit a call request form, service request form, email inquiry, or otherwise communicate regarding services. This information may include your name, phone number, email address, address, appliance-related details, appointment preferences, and any other information you include in your message or request.

Westy Appliance Repair may also collect records of communications and service-related correspondence, including the contents of web form submissions, emails, call-related information, text messages, appointment requests, scheduling details, customer service inquiries, and other information relevant to responding to your request and providing services.

In addition to information you provide directly, this website may automatically collect certain non-personal or device-related browsing information when you visit the site. This may include browser type, device type, operating system, IP address, general location derived from IP address, pages viewed, time spent on pages, referral sources, date and time of visits, clickstream data, and similar technical or usage information.

This website may use cookies, web beacons, pixels, log files, and similar technologies to collect non-personal browsing data and usage information. These technologies may be used to help the website function properly, remember preferences, understand how visitors interact with the website, improve site performance, enhance user experience, monitor traffic patterns, and support analytics and operational activities.

You understand and agree that non-personal browsing data may be collected through cookies or web beacons to improve user experience. Most web browsers allow users to control cookies through browser settings. Disabling cookies may affect the functionality or performance of some parts of the website.

Westy Appliance Repair uses collected information to respond to inquiries, communicate with users, provide requested services, schedule appointments, coordinate repair-related activities, improve website content and performance, maintain business operations, troubleshoot issues, protect against misuse, and comply with applicable legal obligations.

By contacting Westy Appliance Repair, whether by placing a call or submitting a service request form, you acknowledge and agree that your information may be shared with trusted partners for operational and service needs. Such partners may include service dispatchers, technicians, subcontractors, communication providers, technology vendors, customer support providers, hosting providers, analytics providers, and other parties reasonably necessary to operate the business, respond to your request, facilitate communications, or provide requested services.

Information shared with trusted partners may include personal and service-related information reasonably necessary for operational purposes, including contact information, address information, appliance information, appointment details, and communications relevant to service fulfillment, scheduling, support, and follow-up. Westy Appliance Repair may also share information when it reasonably believes doing so is necessary to protect rights, property, safety, website security, business operations, or to comply with legal requirements, lawful requests, court orders, or similar obligations under applicable law.

Westy Appliance Repair does not state that it sells personal information for monetary payment through this website. However, information may be disclosed as described in this Privacy Policy for operational, service-related, communication, analytics, and business purposes.

Personal information submitted through the website is transmitted by email or through related website systems and may be stored in email accounts, business records, customer service records, communication tools, scheduling tools, or related operational systems. While reasonable administrative, technical, and organizational measures may be used to help protect information, no method of internet transmission, email transmission, electronic storage, or website operation can be guaranteed to be completely secure. By using the website and submitting information, you understand and accept these inherent risks.

Westy Appliance Repair may retain personal and non-personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including communication, recordkeeping, service coordination, operational needs, legal compliance, dispute resolution, fraud prevention, enforcement of agreements, and business continuity.

If you do not want to be contacted by phone or text message, you may opt out by calling (720) 399-3843 and requesting not to receive further phone or text communications. Even if you opt out of certain communications, Westy Appliance Repair may still contact you as necessary to respond to an active request initiated by you, to complete service-related communications you requested, or as otherwise permitted by law.

This website may contain links to third-party websites, platforms, or services, or may rely on third-party tools or integrations. Westy Appliance Repair is not responsible for the privacy, security, content, or practices of third-party sites or services. Any information you provide to third parties is governed by their own terms and privacy practices.

This website is not directed to children, and Westy Appliance Repair does not intend to collect personal information online from children in violation of applicable law. If information is submitted by or regarding a minor, it is understood to be submitted by a parent, guardian, or authorized adult acting on the minor’s behalf in connection with a service inquiry.

Users may have rights under applicable U.S. laws regarding the personal information collected from them, which may vary by state. Subject to applicable law and verification requirements, Westy Appliance Repair may respond to requests regarding access, correction, or deletion of personal information to the extent required by law. Westy Appliance Repair may retain information as permitted or required for legitimate business purposes, legal compliance, recordkeeping, dispute resolution, security, and enforcement purposes.

By using this website or contacting Westy Appliance Repair, you agree that any dispute, claim, or controversy related to the website, any communications arising from website use, any service request, or any related services must first be addressed exclusively through direct negotiation. You waive, to the fullest extent permitted by applicable law, any right to sue or pursue legal action beyond direct negotiation for disputes related to the website or services.

To the fullest extent permitted by applicable law, you further agree that the maximum total compensation, damages, recovery, or liability of any kind arising out of or related to the website, your use of the website, any communications, any service request, or any related services shall not exceed $100 in the aggregate.

To the fullest extent permitted by applicable law, each party shall bear its own legal fees, attorney’s fees, costs, and expenses in connection with any dispute, claim, disagreement, or controversy related to the website or services, regardless of the nature or outcome of the matter.

Nothing in this Privacy Policy is intended to waive rights or limit obligations in any manner not permitted under applicable law. If any provision of this Privacy Policy is determined to be invalid, unenforceable, or unlawful, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.

Westy Appliance Repair may update or modify this Privacy Policy from time to time by posting the revised version on this website. Changes become effective upon posting unless a different effective timing is required by law. Your continued use of the website or continued communications with Westy Appliance Repair after any update constitutes your acceptance of the updated Privacy Policy.

By accessing, browsing, submitting information through, or otherwise using this website, or by contacting Westy Appliance Repair by phone, email, text, or service request, you acknowledge that you have read, understood, and agreed to this Privacy Policy and to the data collection, communication, sharing, limitation of liability, dispute, compensation, and expense terms described above.